Welcome to Emma Routes! These Terms and Conditions govern your use of our website and services. By accessing or making a purchase on our website, you agree to comply with these terms.

1. General Terms

  • By using this website, you confirm that you are young or have the legal consent of a guardian.
  • We reserve the right to update, modify, or discontinue any part of our website or services without prior notice.
  • Your continued use of the site after any changes constitutes acceptance of the revised terms.

2. Product Availability & Pricing

  • All product descriptions, prices, and availability are subject to change without notice.
  • We strive to ensure accurate pricing, but in case of errors, we reserve the right to cancel or adjust orders.
  • Promotions, discounts, and offers may be time-limited and subject to additional terms.

3. Order Process & Acceptance

  • Once an order is placed, you will receive a confirmation email. This does not guarantee acceptance of your order.
  • We reserve the right to cancel or refuse any order at our discretion, including cases of fraud, pricing errors, or stock unavailability.
  • If we cancel an order, we will notify you and provide a refund if payment was made.

4. Shipping & Delivery

  • We offer worldwide shipping, and estimated delivery times vary based on location.
  • Shipping costs, if applicable, are displayed at checkout.
  • We are not responsible for delays caused by shipping carriers, customs, or force majeure events.
  • Customers are responsible for any applicable import duties or taxes.

5. Returns & Refunds

  • Returns are accepted within 7 days of receiving the product, subject to our Refunds & Return Policy.
  • Refund will be in cash.
  • Refunds are processed within 7-10 business days upon approval.

6. Intellectual Property

  • All content on this website, including images, logos, text, and designs, is the property of Emma Routes and is protected by copyright laws.
  • You may not copy, reproduce, or distribute our content without written permission.

7. User Conduct

By using our website, you agree:

  • Not to engage in fraudulent, abusive, or illegal activities.
  • Not to interfere with website operations or attempt unauthorized access.
  • Not to submit false information or impersonate another individual.

We reserve the right to suspend or terminate access to users who violate these terms.

8. Opt-Out & Data Protection

  • We respect your privacy and handle personal data as outlined in our Privacy Policy.
  • If you wish to opt out of marketing emails or data collection, please contact us at [[email protected]].

9. Limitation of Liability

  • Emma Routes is not liable for any indirect, incidental, or consequential damages arising from website use or product purchases.
  • Our liability is limited to the total amount paid for the order in question.

10. Governing Law

  • These Terms & Conditions are governed by the laws, without regard to conflict of law principles.
  • Any disputes shall be resolved through arbitration or the courts.

11. Contact Us

For any questions regarding these Terms & Conditions, please contact us at [[email protected]].