1. Introduction
Welcome to Emma Routes. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products. By using our website, you consent to the practices described in this policy.
2. Information We Collect
We collect personal information that you provide when making a purchase or interacting with our website, including:
- Name
- Contact details (email address, phone number, shipping address)
- Order history and purchase details
- Any correspondence with our customer support team
Additionally, we may collect non-personal data such as browser type, IP address, and website usage patterns for analytics purposes.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Processing and fulfilling your orders
- Communicating with you about your orders, promotions, and customer service inquiries
- Improving our website, products, and services
- Ensuring compliance with legal obligations and protecting against fraudulent activities
4. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
- Service providers assisting in website functionality, order fulfillment, or customer support
- Law enforcement agencies or regulatory bodies if required by law
- Business partners for marketing purposes (only with your consent)
5. Opt-Out and Your Rights
You have the right to:
- Opt out of receiving promotional emails by clicking the “unsubscribe” link in our emails
- Request access, correction, or deletion of your personal information by contacting us at [[email protected]]
- Disable cookies through your browser settings to limit data collection
6. Data Security
We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet is completely secure, and we encourage you to take precautions when sharing personal information online.
7. International Data Transfers
As a global business, we may transfer and store your information in different countries. By using our services, you consent to the transfer of your data to countries that may have different data protection laws than your home country.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, you can contact us at [email protected].